Yesterday we hosted a webinar on a crucial decision that all business leaders face - to build or not to build custom software!  As a decision maker, you will face the critical choice of buying or building software for your business. 

Key Takeaways

• Consider Strategic Value. Is this capability of strategic importance, or just seemingly unique?

• Pick an approach and follow it - Don’t wing it! There are numerous processes documented out there to help you evaluate the Build vs. Buy decision:

• But Avoid These Common Pitfalls:
  • Opportunity Cost - could you be spending on something more critical/valuable?
  • Conversion Costs - dive deep into this effort during the build/buy step rather than waiting until the implementation is underway because it’s always bigger than expected.
  • Maintenance Costs - these are often underestimated and have important differences under each path.
  • Adoption/Change Management - those you need to adopt the system might react differently, and more emotionally to each path than you would expect.

• People are critical. Who is involved? This is not an IT decision alone - be sure to involve leaders and other internal and external stakeholders.

For a more comprehensive overview, check out the full webinar recording below.