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Design

We rally the team to deliver user-centered business innovation.

From product visioning to customer journey mapping to design workshops, we will get the full team collaborating on solutions that drive growth for your business.

Strategic Positioning

Inspired Forward-Thinking Momentum

  • Strategic Assessments
  • Digital Transformation Coaching
  • Content Strategy
  • UX Design & Scrum Alignment

Business Research

Advance Business Potential

  • Stakeholder Engagement
  • Requirements Elicitation
  • User Story Development
  • Product Owner Facilitation

Customer Engagement

Customer Focused Solutions

  • UX, UI & Visual Design
  • User Research
  • Design Workshop Facilitation
  • Journey & Story Mapping

Design Clients

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Case Study

Design improved user centricity, empathy and impact

Kroger invests in consumer insights seeking to constantly improve customer service. They sought our help to create an improved experience in their pharmacy area. Ingage provided experienced Consultants to work closely with multiple product teams. The overall objective was twofold; improve the wait time for pharmacy customers and increase work productivity for pharmacy employees.

The impact of research, personas, and empathy in increasing team motivation and cohesiveness is becoming increasingly important. Relationship-building has been crucial in helping others understand the business value that user-centered design creates. Because the work is impacting the customer and employee experience, the team understands the impact they are making. It is rewarding to work on solutions that will improve the health of customers’ lives and reduce stress for our client’s employees.
Carl G.
UX Designer

Practice Leads

Design Practice

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Angie R.

Managing Consultant

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Shannon L.

Managing Consultant