We rally the team to deliver user-centered business innovation.
From product visioning to customer journey mapping to design workshops, we will get the full team collaborating on solutions that drive growth for your business.
Design improved user centricity, empathy and impact
Kroger invests in consumer insights seeking to constantly improve customer service. They sought our help to create an improved experience in their pharmacy area. Ingage provided experienced Consultants to work closely with multiple product teams. The overall objective was twofold; improve the wait time for pharmacy customers and increase work productivity for pharmacy employees.